Online Mediation Archives — mediate.com
The National Center for Technology and Dispute Resolution supports and sustains the development of information technology applications, institutional resources, and theoretical and applied knowledge for better understanding and managing conflict. The Center believes that networked information technology can be uniquely leveraged to expand and improve conflict management resources and expertise. We are only at the beginning of understanding how individuals separated by great physical, cultural, or technological distances can utilize resources and expertise virtually. We conceive of the online environment as a “place” where increasingly powerful tools will be available for working to find solutions to many forms of offline/online conflict, whether they are public or private, whether they involve commercial transactions or other social relationships, and whether they are international or domestic.
Online dispute resolution (ODR)is a branch of dispute resolution which uses technology to facilitate the resolution of disputes between parties. It primarily involves negotiation, mediation or arbitration, or a combination of all three. In this respect it is often seen as being the online equivalent of alternative dispute resolution (ADR). However, ODR can also augment these traditional means of resolving disputes by applying innovative techniques and online technologies to the process.
“Online dispute resolution – Wikipedia, the free encyclopedia.” Wikipedia, the free encyclopedia. N.p., n.d. Web. 25 Mar. 2012. <http://en.wikipedia.org/wiki/Online_dispute_resolution>
AZ Drumsoul 